Code for returning goods through the branches of Zásilkovna within the Czech and Slovak Republic.
How do I return goods to us via Mail order? It's simple:
You bring the parcel to any delivery point of Zásilkovna and dictate the code sent by us to the operator. In about5-7 daysyour package will be delivered to us.
After payment, we will send you the code within 24 hours of receiving payment for the return shipment.
When handing over the package, have a confirmation with the package number issued by the Post Office - this is your protection in case of loss or theft of the package after handing it over at the branch.
Do you need advice?
Write to us in the chat, or come to our shop and studio in Brno, Lidická 4. We are a family-owned company and have been in business for more than 10 years. We have thousands of satisfied customers and clients and we'd love to help you too.